1. Shodhganga@INFLIBNET
  2. Cochin University of Science & Technology
  3. School of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/220480
Title: Emotional display rules and emotional labour strategies as antecedents of stress related outcomes among the customer interface employees of private sector hospitals in Kerala
Researcher: Reena Alias
Guide(s): Sarada S.
Keywords: Arts and Humanities
Customer interface employees
Emotional display rules,
Health care sector
University: Cochin University of Science and Technology
Completed Date: 2017
Abstract: newline
Pagination: 281 p.
URI: http://hdl.handle.net/10603/220480
Appears in Departments:School of Management Studies

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01_title.pdfAttached File269.59 kBAdobe PDFView/Open
02_certificate.pdf203.29 kBAdobe PDFView/Open
03_declaration.pdf195.17 kBAdobe PDFView/Open
04_acknowledgements.pdf135.48 kBAdobe PDFView/Open
05_abstract.pdf90.24 kBAdobe PDFView/Open
06_contents.pdf167.09 kBAdobe PDFView/Open
07_chapter 1.pdf282.9 kBAdobe PDFView/Open
08_chapter 2.pdf592.28 kBAdobe PDFView/Open
09_chapter 3.pdf359.82 kBAdobe PDFView/Open
10_chapter 4.pdf502.93 kBAdobe PDFView/Open
11_chapter 5.pdf323.33 kBAdobe PDFView/Open
12_chapter 6.pdf1.32 MBAdobe PDFView/Open
13_chapter 7.pdf277.6 kBAdobe PDFView/Open
14_references.pdf465.93 kBAdobe PDFView/Open
15_appendices.pdf201.31 kBAdobe PDFView/Open
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