Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/218175
Title: A study on the impact of service quality on behavioral intentions of banking customers
Researcher: Arunkumar, S
Guide(s): Tamilmani, B
Keywords: Banking
Banking Sector
Customer Behaviour
Service Quality
University: The Gandhigram Rural Institute
Completed Date: 2011
Abstract: none
Pagination: xvii, 271p.
URI: http://hdl.handle.net/10603/218175
Appears in Departments:Department of Cooperation

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01_title.pdfAttached File67.33 kBAdobe PDFView/Open
02_certificate.pdf65.8 kBAdobe PDFView/Open
03_declaration.pdf65.13 kBAdobe PDFView/Open
04_acknowledgement.pdf73.72 kBAdobe PDFView/Open
05_contents.pdf95.93 kBAdobe PDFView/Open
06_list of tables.pdf70.07 kBAdobe PDFView/Open
07_list of figures.pdf56.09 kBAdobe PDFView/Open
08_list of abbreviations.pdf43.02 kBAdobe PDFView/Open
09_chapter 1.pdf222.51 kBAdobe PDFView/Open
10_chapter 2.pdf338.69 kBAdobe PDFView/Open
11_chapter 3.pdf180.39 kBAdobe PDFView/Open
12_chapter 4.pdf179.98 kBAdobe PDFView/Open
13_chapter 5.pdf3.1 MBAdobe PDFView/Open
14_chapter 6.pdf223.89 kBAdobe PDFView/Open
15_bibliography.pdf204.27 kBAdobe PDFView/Open
16_appendices.pdf237.88 kBAdobe PDFView/Open
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