1. Shodhganga@INFLIBNET
  2. Mahatma Gandhi University
  3. SCMS, School of Technology & Management, Aluva
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/217566
Title: A Critical study of customer relationship management in retail banking
Researcher: Bindu, K Nambiar
Guide(s): Raman Nair, V
Keywords: Customer relationship management
Management science
Retail banking
University: Mahatma Gandhi University
Completed Date: 3/8/2016
Abstract: newline
Pagination: xxiii-349p.
URI: http://hdl.handle.net/10603/217566
Appears in Departments:SCMS, School of Technology & Management, Aluva

Files in This Item:
File Description SizeFormat 
10_chapter1.pdfAttached File342.17 kBAdobe PDFView/Open
11_chapter2.pdf1.82 MBAdobe PDFView/Open
12_chapter3.pdf393.83 kBAdobe PDFView/Open
13_chapter4.pdf256.89 kBAdobe PDFView/Open
14_chapter5.pdf849.32 kBAdobe PDFView/Open
15_chapter6.pdf636.93 kBAdobe PDFView/Open
16_chapter7.pdf276.32 kBAdobe PDFView/Open
17_chapter8.pdf657.76 kBAdobe PDFView/Open
18_chapter9.pdf290.02 kBAdobe PDFView/Open
19_bibliography.pdf298.35 kBAdobe PDFView/Open
1_title.pdf298.45 kBAdobe PDFView/Open
20_appendices.pdf1.17 MBAdobe PDFView/Open
2_plagiarism certificate.pdf782.9 kBAdobe PDFView/Open
3_declaration.pdf84.02 kBAdobe PDFView/Open
4_certificate.pdf265.71 kBAdobe PDFView/Open
5_abstract.pdf88.08 kBAdobe PDFView/Open
6_acknowledgement.pdf88.8 kBAdobe PDFView/Open
7_contents.pdf119.07 kBAdobe PDFView/Open
8_list_of_tables.pdf94.82 kBAdobe PDFView/Open
9_list_of_figures.pdf80.77 kBAdobe PDFView/Open
Show full item record


Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).

Altmetric Badge: