Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/217565
Title: | Customer relationship management CRM best practices and customer loyalty A study of retail banking sector in Kerala |
Researcher: | Darli ,Linie |
Guide(s): | Vasanthagopal, R |
Keywords: | Commerce Customer relationship management Kerala Studies Retail banking |
University: | Mahatma Gandhi University |
Completed Date: | 8/11/2016 |
Abstract: | newline |
Pagination: | Xx,306p. |
URI: | http://hdl.handle.net/10603/217565 |
Appears in Departments: | Cochin College |
Files in This Item:
File | Description | Size | Format | |
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10_list_of_annexures.pdf | Attached File | 3.65 MB | Adobe PDF | View/Open |
11_abbreviations.pdf | 3.65 MB | Adobe PDF | View/Open | |
12_chapter1.pdf | 3.66 MB | Adobe PDF | View/Open | |
13_chapter2.pdf | 3.67 MB | Adobe PDF | View/Open | |
14_chapter3.pdf | 3.67 MB | Adobe PDF | View/Open | |
15_chapter4.pdf | 3.66 MB | Adobe PDF | View/Open | |
16_chapter5.pdf | 3.67 MB | Adobe PDF | View/Open | |
17_chapter6.pdf | 3.68 MB | Adobe PDF | View/Open | |
18_chapter7.pdf | 3.66 MB | Adobe PDF | View/Open | |
19_bibliography.pdf | 3.65 MB | Adobe PDF | View/Open | |
1_title.pdf | 3.65 MB | Adobe PDF | View/Open | |
20_appendices.pdf | 3.66 MB | Adobe PDF | View/Open | |
21_index.pdf | 3.65 MB | Adobe PDF | View/Open | |
2_declaration.pdf | 3.65 MB | Adobe PDF | View/Open | |
3_certificate.pdf | 3.65 MB | Adobe PDF | View/Open | |
4_abstract.pdf | 3.65 MB | Adobe PDF | View/Open | |
5_acknowledgement.pdf | 3.65 MB | Adobe PDF | View/Open | |
6_preface.pdf | 3.65 MB | Adobe PDF | View/Open | |
7_contents.pdf | 3.65 MB | Adobe PDF | View/Open | |
8_list_of_tables.pdf | 3.66 MB | Adobe PDF | View/Open | |
9_list_of_figures.pdf | 3.65 MB | Adobe PDF | View/Open |
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