Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/217565
Title: Customer relationship management CRM best practices and customer loyalty A study of retail banking sector in Kerala
Researcher: Darli ,Linie
Guide(s): Vasanthagopal, R
Keywords: Commerce
Customer relationship management
Kerala Studies
Retail banking
University: Mahatma Gandhi University
Completed Date: 8/11/2016
Abstract: newline
Pagination: Xx,306p.
URI: http://hdl.handle.net/10603/217565
Appears in Departments:Cochin College

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10_list_of_annexures.pdfAttached File3.65 MBAdobe PDFView/Open
11_abbreviations.pdf3.65 MBAdobe PDFView/Open
12_chapter1.pdf3.66 MBAdobe PDFView/Open
13_chapter2.pdf3.67 MBAdobe PDFView/Open
14_chapter3.pdf3.67 MBAdobe PDFView/Open
15_chapter4.pdf3.66 MBAdobe PDFView/Open
16_chapter5.pdf3.67 MBAdobe PDFView/Open
17_chapter6.pdf3.68 MBAdobe PDFView/Open
18_chapter7.pdf3.66 MBAdobe PDFView/Open
19_bibliography.pdf3.65 MBAdobe PDFView/Open
1_title.pdf3.65 MBAdobe PDFView/Open
20_appendices.pdf3.66 MBAdobe PDFView/Open
21_index.pdf3.65 MBAdobe PDFView/Open
2_declaration.pdf3.65 MBAdobe PDFView/Open
3_certificate.pdf3.65 MBAdobe PDFView/Open
4_abstract.pdf3.65 MBAdobe PDFView/Open
5_acknowledgement.pdf3.65 MBAdobe PDFView/Open
6_preface.pdf3.65 MBAdobe PDFView/Open
7_contents.pdf3.65 MBAdobe PDFView/Open
8_list_of_tables.pdf3.66 MBAdobe PDFView/Open
9_list_of_figures.pdf3.65 MBAdobe PDFView/Open
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