Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/214302
Title: Customer relationship management CRM a comparative study of banking industry between India and Yemen
Researcher: Alokam, Abdulelah Mohsen Yahya
Guide(s): Joshi, J V
Keywords: Bankingindustry
CRM
SBI
University: Swami Ramanand Teerth Marathwada University
Completed Date: 2010
Abstract: Abstract not available
Pagination: xiv, 225p.
URI: http://hdl.handle.net/10603/214302
Appears in Departments:Department of Management Science

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01_title.pdfAttached File22.27 kBAdobe PDFView/Open
02_certificate.pdf39.52 kBAdobe PDFView/Open
03_declaration.pdf20.25 kBAdobe PDFView/Open
04_preface.pdf73.97 kBAdobe PDFView/Open
05_acknowledgement.pdf102.89 kBAdobe PDFView/Open
06_content.pdf30.34 kBAdobe PDFView/Open
07_list of table.pdf59.59 kBAdobe PDFView/Open
08_list of graphs.pdf30.74 kBAdobe PDFView/Open
09_list of figures charts.pdf15.16 kBAdobe PDFView/Open
10_chapter 1.pdf1.21 MBAdobe PDFView/Open
11_chapter 2.pdf443.18 kBAdobe PDFView/Open
12_chapter 3.pdf2.16 MBAdobe PDFView/Open
13_chapter 4.pdf1.27 MBAdobe PDFView/Open
14_chapter 5.pdf1.4 MBAdobe PDFView/Open
15_chapter 6.pdf1.11 MBAdobe PDFView/Open
16_chapter 7.pdf688.69 kBAdobe PDFView/Open
17_annexure 1.pdf200.19 kBAdobe PDFView/Open
18_bibliography.pdf589.78 kBAdobe PDFView/Open
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