Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/212313
Full metadata record
DC Field | Value | Language |
---|---|---|
dc.coverage.spatial | ||
dc.date.accessioned | 2018-08-14T10:17:27Z | - |
dc.date.available | 2018-08-14T10:17:27Z | - |
dc.identifier.uri | http://hdl.handle.net/10603/212313 | - |
dc.description.abstract | newline | |
dc.format.extent | 263 | |
dc.language | English | |
dc.relation | ||
dc.rights | university | |
dc.title | A STUDY ON THE IMPACT OF SERVICE QUALITY ON THE CUSTOMER RELATIONSHIP MANAGEMENT IN STATE BANK OF INDIA AND ICICI BANK IN TIRUCHIRAPPALLI CITY CORPORATION | |
dc.title.alternative | ||
dc.creator.researcher | Shallika Akilandeswari K. | |
dc.description.note | ||
dc.contributor.guide | Savithri N. | |
dc.publisher.place | Tiruchirappalli | |
dc.publisher.university | Bharathidasan University | |
dc.publisher.institution | Department of Commerce and Financial Studies | |
dc.date.registered | 2011 | |
dc.date.completed | 2015 | |
dc.date.awarded | ||
dc.format.dimensions | ||
dc.format.accompanyingmaterial | DVD | |
dc.source.university | University | |
dc.type.degree | Ph.D. | |
Appears in Departments: | Department of Commerce and Financial Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
10.chapter-4.pdf | Attached File | 287.13 kB | Adobe PDF | View/Open |
11.chapter-5.pdf | 300.73 kB | Adobe PDF | View/Open | |
12.chapter-6.pdf | 629.27 kB | Adobe PDF | View/Open | |
13.references.pdf | 259.97 kB | Adobe PDF | View/Open | |
1.title.pdf | 343.37 kB | Adobe PDF | View/Open | |
2.certificate.pdf | 176.84 kB | Adobe PDF | View/Open | |
3.declaration.pdf | 85.42 kB | Adobe PDF | View/Open | |
4.acknowledgement.pdf | 89.19 kB | Adobe PDF | View/Open | |
5.contents.pdf | 85.06 kB | Adobe PDF | View/Open | |
6.tables.pdf | 89.12 kB | Adobe PDF | View/Open | |
7.chapter-1.pdf | 1.54 MB | Adobe PDF | View/Open | |
8.chapter-2.pdf | 469.31 kB | Adobe PDF | View/Open | |
9.chapter-3.pdf | 1.82 MB | Adobe PDF | View/Open |
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