Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/212313
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dc.coverage.spatial
dc.date.accessioned2018-08-14T10:17:27Z-
dc.date.available2018-08-14T10:17:27Z-
dc.identifier.urihttp://hdl.handle.net/10603/212313-
dc.description.abstractnewline
dc.format.extent263
dc.languageEnglish
dc.relation
dc.rightsuniversity
dc.titleA STUDY ON THE IMPACT OF SERVICE QUALITY ON THE CUSTOMER RELATIONSHIP MANAGEMENT IN STATE BANK OF INDIA AND ICICI BANK IN TIRUCHIRAPPALLI CITY CORPORATION
dc.title.alternative
dc.creator.researcherShallika Akilandeswari K.
dc.description.note
dc.contributor.guideSavithri N.
dc.publisher.placeTiruchirappalli
dc.publisher.universityBharathidasan University
dc.publisher.institutionDepartment of Commerce and Financial Studies
dc.date.registered2011
dc.date.completed2015
dc.date.awarded
dc.format.dimensions
dc.format.accompanyingmaterialDVD
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Department of Commerce and Financial Studies

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10.chapter-4.pdfAttached File287.13 kBAdobe PDFView/Open
11.chapter-5.pdf300.73 kBAdobe PDFView/Open
12.chapter-6.pdf629.27 kBAdobe PDFView/Open
13.references.pdf259.97 kBAdobe PDFView/Open
1.title.pdf343.37 kBAdobe PDFView/Open
2.certificate.pdf176.84 kBAdobe PDFView/Open
3.declaration.pdf85.42 kBAdobe PDFView/Open
4.acknowledgement.pdf89.19 kBAdobe PDFView/Open
5.contents.pdf85.06 kBAdobe PDFView/Open
6.tables.pdf89.12 kBAdobe PDFView/Open
7.chapter-1.pdf1.54 MBAdobe PDFView/Open
8.chapter-2.pdf469.31 kBAdobe PDFView/Open
9.chapter-3.pdf1.82 MBAdobe PDFView/Open


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