Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/208550
Title: Comparative study of service quality in select public and private sector banks
Researcher: Anita, B. R.
Guide(s): Manjunath, S. J.
Keywords: Banking Industry India
Private Sector Banks
Public Sector Banks
Service Quality Management
State Bank of India
University: University of Mysore
Completed Date: 2017
Abstract: newline
Pagination: 
URI: http://hdl.handle.net/10603/208550
Appears in Departments:B N Bahadur Institute of Management Sciences

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01_title.pdfAttached File119.42 kBAdobe PDFView/Open
02_certificate.pdf166.64 kBAdobe PDFView/Open
03_acknowledgements.pdf146.56 kBAdobe PDFView/Open
04_contents.pdf130.82 kBAdobe PDFView/Open
05_executive summary.pdf122.3 kBAdobe PDFView/Open
06_list of tables.pdf179.03 kBAdobe PDFView/Open
07_list of figures.pdf132.74 kBAdobe PDFView/Open
08_chapter 1.pdf1.78 MBAdobe PDFView/Open
09_chapter 2.pdf374.53 kBAdobe PDFView/Open
10_chapter 3.pdf1.45 MBAdobe PDFView/Open
11_chapter 4.pdf326.98 kBAdobe PDFView/Open
12_chapter 5.pdf171.63 kBAdobe PDFView/Open
13_bibliography.pdf296.94 kBAdobe PDFView/Open
14_questionnaire.pdf177.67 kBAdobe PDFView/Open
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