Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/208311
| Title: | Impact of customer engagement strategies on customer loyalty and retention in telecom sector |
| Researcher: | Rohit Bansal |
| Guide(s): | Kuldeep Chaudhary |
| Keywords: | customer engagement strategies, customer loyalty, telecom sector, management |
| University: | Maharshi Dayanand University |
| Completed Date: | 2017 |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/208311 |
| Appears in Departments: | Institute of Management Studies & Research |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 10_ appendix.pdf | Attached File | 231.57 kB | Adobe PDF | View/Open |
| 11_ references.pdf | 392.74 kB | Adobe PDF | View/Open | |
| 1_ title page.pdf | 38.33 kB | Adobe PDF | View/Open | |
| 2_ certificate.pdf | 70.86 kB | Adobe PDF | View/Open | |
| 3_ preliminary page.pdf | 143.32 kB | Adobe PDF | View/Open | |
| 4_ chapter 1.pdf | 182.71 kB | Adobe PDF | View/Open | |
| 5_ chapter 2.pdf | 176.83 kB | Adobe PDF | View/Open | |
| 6_ chapter 3.pdf | 702.33 kB | Adobe PDF | View/Open | |
| 7_ chapter 4.pdf | 131.7 kB | Adobe PDF | View/Open | |
| 8_ chapter 5.pdf | 606.25 kB | Adobe PDF | View/Open | |
| 9_ chapter 6.pdf | 169.04 kB | Adobe PDF | View/Open |
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