Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/204606
| Title: | A STUDY OF TRAINING AND DEVELOPMENT STRATEGIES FOR CUSTOMER SERVICE IN INSURANCE SECTOR A COMPARATIVE STUDY OF LIC OF INDIA AND ICICI PRUDENTIAL LIFE INSURANCE |
| Researcher: | SHARMA SHWETA |
| Guide(s): | SHMAAR SHIV KUMAR |
| Keywords: | DEVELOPMENT STRATEGIES FOR CUSTOMER SERVICE |
| University: | Dayalbagh Educational Institute |
| Completed Date: | 2009 |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/204606 |
| Appears in Departments: | Department of Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 280.03 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 227.56 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 168.85 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 463.99 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 433.86 kB | Adobe PDF | View/Open | |
| 06_chapter1.pdf | 9.4 MB | Adobe PDF | View/Open | |
| 07_chapter2.pdf | 7.13 MB | Adobe PDF | View/Open | |
| 08_chapter3.pdf | 5.45 MB | Adobe PDF | View/Open | |
| 09_chapter4.pdf | 7.81 MB | Adobe PDF | View/Open | |
| 10_chapter5.pdf | 34.85 MB | Adobe PDF | View/Open | |
| 11_chapter6.pdf | 2.62 MB | Adobe PDF | View/Open | |
| 12_bibliography.pdf | 1.72 MB | Adobe PDF | View/Open | |
| 13_appendix.pdf | 2.48 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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