Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/204566
| Title: | Measuring Service Innovation Typologies From Customer Perspective In Higher Education Banking And Retail Industries |
| Researcher: | Sridhar .M |
| Guide(s): | Ganesan .P |
| Keywords: | corporate reputation scale development service innovation two-stage approach WOM |
| University: | VIT University |
| Completed Date: | 2017 |
| Abstract: | , newline |
| Pagination: | 1-296, 1-50 |
| URI: | http://hdl.handle.net/10603/204566 |
| Appears in Departments: | Centre of Business School |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 114.13 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 539.19 kB | Adobe PDF | View/Open | |
| 03_acknowledgement.pdf | 146.45 kB | Adobe PDF | View/Open | |
| 04_abstract.pdf | 271.68 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 310.22 kB | Adobe PDF | View/Open | |
| 06_list of tables & figures.pdf | 487.44 kB | Adobe PDF | View/Open | |
| 07_chapter1.pdf | 459.83 kB | Adobe PDF | View/Open | |
| 08__chapter2.pdf | 936.26 kB | Adobe PDF | View/Open | |
| 09_chapter3.pdf | 480.9 kB | Adobe PDF | View/Open | |
| 10_chapter4.pdf | 2.23 MB | Adobe PDF | View/Open | |
| 11_chapter5.pdf | 496.75 kB | Adobe PDF | View/Open | |
| 12_appendix.pdf | 1.76 MB | Adobe PDF | View/Open | |
| 13_refererences & publications.pdf | 499.67 kB | Adobe PDF | View/Open |
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