Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/20318
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | en_US |
| dc.date.accessioned | 2014-07-07T04:34:35Z | - |
| dc.date.available | 2014-07-07T04:34:35Z | - |
| dc.date.issued | 2014-07-07 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/20318 | - |
| dc.description.abstract | no newline | en_US |
| dc.format.extent | 28cm. | en_US |
| dc.language | English | en_US |
| dc.relation | No | en_US |
| dc.rights | university | en_US |
| dc.title | Impact of customer relationship management on customer loyalty | en_US |
| dc.title.alternative | A study of the Indian cellular industry | en_US |
| dc.creator.researcher | Harsandaldeep Kaur | en_US |
| dc.subject.keyword | customer relationship | en_US |
| dc.subject.keyword | management | en_US |
| dc.description.note | Summary:144-155 references:156-185 | en_US |
| dc.contributor.guide | Soch, Harmeen Kaur | en_US |
| dc.publisher.place | Amritsar | en_US |
| dc.publisher.university | Guru Nanak Dev University | en_US |
| dc.publisher.institution | Departmenent of Commerce and Business Management | en_US |
| dc.date.registered | 22/01/2007 | en_US |
| dc.date.completed | 06/10/2012 | en_US |
| dc.date.awarded | 07/11/2012 | en_US |
| dc.format.dimensions | 185p. | en_US |
| dc.format.accompanyingmaterial | DVD | en_US |
| dc.source.university | University | en_US |
| dc.type.degree | Ph.D. | en_US |
| Appears in Departments: | Departmenent of Commerce and Business Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 001_title.pdf | Attached File | 14.15 kB | Adobe PDF | View/Open |
| 002_declaration.pdf | 13.7 kB | Adobe PDF | View/Open | |
| 003_certificate.pdf | 17.57 kB | Adobe PDF | View/Open | |
| 004_acknowledge.pdf | 21.19 kB | Adobe PDF | View/Open | |
| 005_table of contents.pdf | 36.44 kB | Adobe PDF | View/Open | |
| 006_list of table.pdf | 23.33 kB | Adobe PDF | View/Open | |
| 007_chapter 1.pdf | 49.8 kB | Adobe PDF | View/Open | |
| 008_chapter 2.pdf | 233.39 kB | Adobe PDF | View/Open | |
| 009_chapter 3.pdf | 103.91 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 145.28 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 117.07 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 441.89 kB | Adobe PDF | View/Open | |
| 13_chapter 7 final.pdf | 80.63 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 158.59 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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