Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/20318
| Title: | Impact of customer relationship management on customer loyalty |
| Researcher: | Harsandaldeep Kaur |
| Guide(s): | Soch, Harmeen Kaur |
| Keywords: | customer relationship management |
| Upload Date: | 7-Jul-2014 |
| University: | Guru Nanak Dev University |
| Completed Date: | 06/10/2012 |
| Abstract: | no newline |
| Pagination: | 28cm. |
| URI: | http://hdl.handle.net/10603/20318 |
| Appears in Departments: | Departmenent of Commerce and Business Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 001_title.pdf | Attached File | 14.15 kB | Adobe PDF | View/Open |
| 002_declaration.pdf | 13.7 kB | Adobe PDF | View/Open | |
| 003_certificate.pdf | 17.57 kB | Adobe PDF | View/Open | |
| 004_acknowledge.pdf | 21.19 kB | Adobe PDF | View/Open | |
| 005_table of contents.pdf | 36.44 kB | Adobe PDF | View/Open | |
| 006_list of table.pdf | 23.33 kB | Adobe PDF | View/Open | |
| 007_chapter 1.pdf | 49.8 kB | Adobe PDF | View/Open | |
| 008_chapter 2.pdf | 233.39 kB | Adobe PDF | View/Open | |
| 009_chapter 3.pdf | 103.91 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 145.28 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 117.07 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 441.89 kB | Adobe PDF | View/Open | |
| 13_chapter 7 final.pdf | 80.63 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 158.59 kB | Adobe PDF | View/Open |
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