Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/196069
Title: | Evaluation of patients expected and perceived quality of hospital services using servqual approach in southern part of Tamilnadu |
Researcher: | R, Sindhya |
Guide(s): | Manimaran, S |
Keywords: | Correlations Dimensions Healthcare Modeling SERVQUAL |
University: | Anna University |
Completed Date: | 2016 |
Abstract: | Abstract available |
Pagination: | xxi, 216p. |
URI: | http://hdl.handle.net/10603/196069 |
Appears in Departments: | Faculty of Management Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01_title page.pdf | Attached File | 98.11 kB | Adobe PDF | View/Open |
02_certificate.pdf | 479.11 kB | Adobe PDF | View/Open | |
03_abstract.pdf | 413.3 kB | Adobe PDF | View/Open | |
04_acknowledgement.pdf | 87.33 kB | Adobe PDF | View/Open | |
05_table of content.pdf | 257.12 kB | Adobe PDF | View/Open | |
06_list of table.pdf | 177.05 kB | Adobe PDF | View/Open | |
07_list of figures.pdf | 157.89 kB | Adobe PDF | View/Open | |
08_list of abbreviation.pdf | 161.12 kB | Adobe PDF | View/Open | |
09_chapter 1.pdf | 5.82 MB | Adobe PDF | View/Open | |
10_chapter 2.pdf | 4.15 MB | Adobe PDF | View/Open | |
11_chapter 3.pdf | 2.45 MB | Adobe PDF | View/Open | |
12_chapter 4.pdf | 12.8 MB | Adobe PDF | View/Open | |
13_chapter 5.pdf | 5.8 MB | Adobe PDF | View/Open | |
14_appendix.pdf | 1.29 MB | Adobe PDF | View/Open | |
15_references.pdf | 2.05 MB | Adobe PDF | View/Open | |
16_list of publication.pdf | 215.27 kB | Adobe PDF | View/Open |
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