Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/194154
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management | |
| dc.date.accessioned | 2018-02-28T13:07:38Z | - |
| dc.date.available | 2018-02-28T13:07:38Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/194154 | - |
| dc.description.abstract | Available | |
| dc.format.extent | 302 p. | |
| dc.language | English | |
| dc.relation | - | |
| dc.rights | university | |
| dc.title | A study of complaints and complaining behaviour of customers of public sector commercial banks in Goa | |
| dc.title.alternative | - | |
| dc.creator.researcher | Hegde, Satish Ganapati | |
| dc.subject.keyword | Banks in Goa | |
| dc.subject.keyword | Customer complaints | |
| dc.subject.keyword | Customer satisfaction | |
| dc.description.note | bibliography p.291-302 | |
| dc.contributor.guide | Sreekumar A | |
| dc.publisher.place | Goa | |
| dc.publisher.university | Goa University | |
| dc.publisher.institution | Department of Management Studies | |
| dc.date.registered | n.d. | |
| dc.date.completed | 1996 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | - | |
| dc.format.accompanyingmaterial | None | |
| dc.type.degree | Ph.D. | |
| dc.source.inflibnet | INFLIBNET | |
| Appears in Departments: | Department of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 14.82 kB | Adobe PDF | View/Open |
| 02_declarattion.pdf | 14.21 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 37.39 kB | Adobe PDF | View/Open | |
| 04_deication.pdf | 6.98 kB | Adobe PDF | View/Open | |
| 05_acknowledgement.pdf | 36.73 kB | Adobe PDF | View/Open | |
| 06_abstract.pdf | 40.65 kB | Adobe PDF | View/Open | |
| 07_content.pdf | 54.75 kB | Adobe PDF | View/Open | |
| 08_chapter 1.pdf | 229.91 kB | Adobe PDF | View/Open | |
| 09_chapter 2.pdf | 563 kB | Adobe PDF | View/Open | |
| 10_chapter 3.pdf | 1.94 MB | Adobe PDF | View/Open | |
| 11_chapter 4.pdf | 457.27 kB | Adobe PDF | View/Open | |
| 12_chapter 5.pdf | 446.36 kB | Adobe PDF | View/Open | |
| 13_chapter 6.pdf | 639.31 kB | Adobe PDF | View/Open | |
| 14_chapter 7.pdf | 773.38 kB | Adobe PDF | View/Open | |
| 15_appendix.pdf | 858.11 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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