1. Shodhganga@INFLIBNET
  2. Goa University
  3. Department of Commerce
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/194135
Title: Customer relationship management service quality and customer satisfaction in the life insurance industry in Goa
Researcher: Fernandes, Santana
Guide(s): Filipe Rodrigues E Melo
Keywords: Customer relationship management
Customer satisfaction
Life insurance industry in Goa
University: Goa University
Completed Date: 2016
Abstract: None
Pagination: 220 p.
URI: http://hdl.handle.net/10603/194135
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File422.26 kBAdobe PDFView/Open
02_declaration.pdf435.94 kBAdobe PDFView/Open
03_certificate.pdf434.2 kBAdobe PDFView/Open
04_acknowledgement.pdf434.9 kBAdobe PDFView/Open
05_content.pdf2.73 MBAdobe PDFView/Open
06_tables figures and abbreviations.pdf2.01 MBAdobe PDFView/Open
07_chapter 1.pdf543.87 kBAdobe PDFView/Open
08_chapter 2.pdf571.34 kBAdobe PDFView/Open
09_chapter 3.pdf563.86 kBAdobe PDFView/Open
10_chapter 4.pdf556.35 kBAdobe PDFView/Open
11_chapter 5.pdf689.93 kBAdobe PDFView/Open
12_chapter 6.pdf1.4 MBAdobe PDFView/Open
13_chapter 7.pdf636.1 kBAdobe PDFView/Open
14_references.pdf569.81 kBAdobe PDFView/Open
15_annexure.pdf17.62 MBAdobe PDFView/Open
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