1. Shodhganga@INFLIBNET
  2. Utkal University
  3. Department of Public Administration
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/190948
Title: Customer service management in banks a comparative study of ICICI bank and SBI branches in an Indian city
Researcher: Mohapatra, Sarbeswar
Guide(s): Pani, Niranjan
Keywords: Beneficiary
Branches
Customer
Hypothesis
Limitations
University: Utkal University
Completed Date: 2006
Abstract: Abstract not available
Pagination: xi, 280p.
URI: http://hdl.handle.net/10603/190948
Appears in Departments:Department of Public Administration

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01_title page.pdfAttached File32.23 kBAdobe PDFView/Open
02_certificate.pdf23.09 kBAdobe PDFView/Open
03_declaration.pdf15.3 kBAdobe PDFView/Open
04_preface and acknowledgement.pdf47.32 kBAdobe PDFView/Open
05_table of content.pdf21.44 kBAdobe PDFView/Open
06_list of table.pdf30.67 kBAdobe PDFView/Open
07_list of figures.pdf36.1 kBAdobe PDFView/Open
08_list of boxes.pdf20.95 kBAdobe PDFView/Open
09_chapter 1.pdf573.12 kBAdobe PDFView/Open
10_chapter 2.pdf2 MBAdobe PDFView/Open
11_chapter 3.pdf3.79 MBAdobe PDFView/Open
12_chapter 4.pdf1.88 MBAdobe PDFView/Open
13_chapter 5.pdf1.32 MBAdobe PDFView/Open
14_chapter 6.pdf951.63 kBAdobe PDFView/Open
15_references.pdf435.79 kBAdobe PDFView/Open
16_appendix 1.pdf206.85 kBAdobe PDFView/Open
17_appendix 2.pdf1.3 MBAdobe PDFView/Open
18_appendix 3.pdf119.53 kBAdobe PDFView/Open
19_appendix 4.pdf2.05 MBAdobe PDFView/Open
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