Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/190066
| Title: | EFFECTS OF RELATIONAL DYNAMICS ON CUSTOMER LOYALTY WITH THE MEDIATING ROLE OF RELATIONSHIP QUALITY IN RETAIL BANKS |
| Researcher: | Padmavathi T |
| Guide(s): | Khaja Sheriff J |
| University: | University of Madras |
| Completed Date: | |
| Abstract: | newline EFFECTS OF RELATIONAL DYNAMICS ON CUSTOMER LOYALTY WITH THE MEDIATING ROLE OF RELATIONSHIP QUALITY IN RETAIL BANKS |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/190066 |
| Appears in Departments: | Department of Business Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| appendices.pdf | Attached File | 254.72 kB | Adobe PDF | View/Open |
| certificate.pdf | 72.49 kB | Adobe PDF | View/Open | |
| chapter 1.pdf | 321.82 kB | Adobe PDF | View/Open | |
| chapter 2.pdf | 469.27 kB | Adobe PDF | View/Open | |
| chapter 3.pdf | 164.53 kB | Adobe PDF | View/Open | |
| chapter 4.pdf | 857.51 kB | Adobe PDF | View/Open | |
| chapter 5.pdf | 226.35 kB | Adobe PDF | View/Open | |
| preliminary pages.pdf | 154.56 kB | Adobe PDF | View/Open | |
| references.pdf | 334.75 kB | Adobe PDF | View/Open | |
| title.pdf | 88.49 kB | Adobe PDF | View/Open |
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