Developing a framework of agriculture knowledge management process in Indian context

Abstract

quotIn the current economy of global competition, many organizations are using newlineknowledge as one of the means to gain sustainable competitive advantage. newlineKnowledge is becoming a critical success factor for organizational performance. newline newlineKnowledge management (KM) has evolved as a significant process for managing and exploiting organizational knowledge. However, the literature relating to KM in agricultural organizations is limited that to specific to Indian agricultural organization is too little. The sustainability of agriculture relies on the effective use of the organization s knowledge assets and resources. KM therefore has a major role in assisting Indian agricultural organizations to achieve performance excellence. The first objective of this study is to develop a context-aware framework to guide organizations in their efforts to manage knowledge (both tacit and newlineexplicit), and thus contribute to the development of organizations and farm communities in the global knowledge economy. To achieve the main goal, multiple case studies was conducted in Indian milk cooperatives and non-profit organizations. The analysis of the data reveals some local contextual issues and assumptions that are of importance in developing KM framework to support agricultural organizations. The framework constructed in the study embeds organizational variables - which includes farmers, experts, policy makers and information and communication technology (ICT) etc. It allows organizations to identify which knowledge processes needed to be addressed to achieve their goals. newline newlineLike any other management initiative, implementing and measuring the KM newlineprocess in agricultural organization is one of the important decisions. To measure the success or failure of the AKM process an organization also needs to develop a set of metrics. Thus, the second objective of the study is to proposed metrics for measuring effectiveness of AKM process in agricultural organizations.