Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/185105
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dc.coverage.spatialManagement
dc.date.accessioned2017-12-27T10:54:26Z-
dc.date.available2017-12-27T10:54:26Z-
dc.identifier.urihttp://hdl.handle.net/10603/185105-
dc.description.abstractAbstract available newline newline
dc.format.extentxii, 199p., xxxiii
dc.languageEnglish
dc.relationNo. of reference 186
dc.rightsuniversity
dc.titleA critical study of customer relationship management_CRM_with reference to organized national level food and grocery chain retailers of Pune city_2004_09
dc.title.alternative-
dc.creator.researcherPatil, Pravin Pandurang
dc.subject.keywordManagement
dc.subject.keywordGrocery
dc.subject.keywordRetail
dc.subject.keywordCRM
dc.subject.keywordLoyalty
dc.subject.keywordRelationship
dc.description.noteBibliography p. xxi-xxxiii, Appendix p. i-xix
dc.contributor.guideVedak, Vidyadhar G
dc.publisher.placePune
dc.publisher.universitySavitribai Phule Pune University
dc.publisher.institutionNaralkar Institute of Career Development and Research
dc.date.registered2008
dc.date.completed2010
dc.date.awardedn.d.
dc.format.dimensions-
dc.format.accompanyingmaterialNone
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Naralkar Institute of Career Development and Research

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/01_title.pdfAttached File35 kBAdobe PDFView/Open
01_title.pdf35 kBAdobe PDFView/Open
/02_certificate.pdf33.91 kBAdobe PDFView/Open
02_certificate.pdf33.91 kBAdobe PDFView/Open
/03_declaration.pdf74.66 kBAdobe PDFView/Open
03_declaration.pdf74.66 kBAdobe PDFView/Open
/04_acknowledgement.pdf46.4 kBAdobe PDFView/Open
04_acknowledgement.pdf46.4 kBAdobe PDFView/Open
/05_abstract.pdf79.62 kBAdobe PDFView/Open
05_abstract.pdf79.62 kBAdobe PDFView/Open
06_thesis layout.pdf28.32 kBAdobe PDFView/Open
07_contents.pdf53.97 kBAdobe PDFView/Open
08_list of tables.pdf35.44 kBAdobe PDFView/Open
09_list of figures.pdf84.06 kBAdobe PDFView/Open
10_chapter 1.pdf238.85 kBAdobe PDFView/Open
11_chapter 2.pdf345.91 kBAdobe PDFView/Open
12_chapter 3.pdf1.11 MBAdobe PDFView/Open
13_chapter 4.pdf435.03 kBAdobe PDFView/Open
14_chapter 5.pdf183.65 kBAdobe PDFView/Open
15_chapter 6.pdf1.37 MBAdobe PDFView/Open
16_appendices.pdf369.08 kBAdobe PDFView/Open
17_list of abbreviations.pdf33.92 kBAdobe PDFView/Open
18_bibliography.pdf291.7 kBAdobe PDFView/Open


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