Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/184534
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management Studies | |
| dc.date.accessioned | 2017-12-19T07:25:09Z | - |
| dc.date.available | 2017-12-19T07:25:09Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/184534 | - |
| dc.description.abstract | newline | |
| dc.format.extent | xiv, 303p. | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | Customer relationship management in the Housing Finance Sector A study of select Commercial Banks and Housing Finance Companies in Kerala | |
| dc.title.alternative | ||
| dc.creator.researcher | Krishnakumary, M R | |
| dc.subject.keyword | Banks | |
| dc.subject.keyword | Business studies | |
| dc.subject.keyword | Customer relations | |
| dc.subject.keyword | Housing finance | |
| dc.subject.keyword | Housing finance company | |
| dc.subject.keyword | Kerala | |
| dc.subject.keyword | Management | |
| dc.description.note | Bibliography p.268-281, Appendices p. 282-303 | |
| dc.contributor.guide | Thampi, Santhosh P | |
| dc.publisher.place | Kottayam | |
| dc.publisher.university | Mahatma Gandhi University | |
| dc.publisher.institution | School of Management and Business Studies | |
| dc.date.registered | 29/01/2011 | |
| dc.date.completed | 31/05/2016 | |
| dc.date.awarded | 05/11/2016 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | School of Management and Business Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 10_chapter1.pdf | Attached File | 80.72 kB | Adobe PDF | View/Open |
| 11_chapter2.pdf | 185.89 kB | Adobe PDF | View/Open | |
| 12_chapter3.pdf | 163.8 kB | Adobe PDF | View/Open | |
| 13_chapter4.pdf | 150.03 kB | Adobe PDF | View/Open | |
| 14_chapter5.pdf | 71.18 kB | Adobe PDF | View/Open | |
| 15_chapter6.pdf | 591.9 kB | Adobe PDF | View/Open | |
| 16_chapter7.pdf | 89.57 kB | Adobe PDF | View/Open | |
| 17_chapter8.pdf | 61.51 kB | Adobe PDF | View/Open | |
| 18_chapter9.pdf | 57.85 kB | Adobe PDF | View/Open | |
| 19_bibliography.pdf | 84.67 kB | Adobe PDF | View/Open | |
| 1_title.pdf | 100.74 kB | Adobe PDF | View/Open | |
| 20_appendices.pdf | 151.67 kB | Adobe PDF | View/Open | |
| 2_dedication.pdf | 19.72 kB | Adobe PDF | View/Open | |
| 3_declaration.pdf | 11.76 kB | Adobe PDF | View/Open | |
| 4_certificate.pdf | 27.15 kB | Adobe PDF | View/Open | |
| 5_acknowledgement.pdf | 10.98 kB | Adobe PDF | View/Open | |
| 6_contents.pdf | 6.6 kB | Adobe PDF | View/Open | |
| 7_list_of_tables.pdf | 19.79 kB | Adobe PDF | View/Open | |
| 8_list_of_figures.pdf | 6.17 kB | Adobe PDF | View/Open | |
| 9_abbreviations.pdf | 6.71 kB | Adobe PDF | View/Open |
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