Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/183672
| Title: | IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER LOYALTY IN HOTEL INDUSTRY IN CHENNAI CITY |
| Researcher: | GANESH R |
| Guide(s): | KUMARESAN S |
| Keywords: | IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER LOYALTY IN HOTEL INDUSTRY IN CHENNAI CITY |
| University: | University of Madras |
| Completed Date: | |
| Abstract: | newline IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT AND CUSTOMER LOYALTY IN HOTEL INDUSTRY IN CHENNAI CITY newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/183672 |
| Appears in Departments: | Department of Commerce |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| acknowledgement.pdf | Attached File | 7.41 kB | Adobe PDF | View/Open |
| certificate.pdf | 6.41 kB | Adobe PDF | View/Open | |
| chapter 1.pdf | 47.9 kB | Adobe PDF | View/Open | |
| chapter 2.pdf | 75.99 kB | Adobe PDF | View/Open | |
| chapter 3.pdf | 95.29 kB | Adobe PDF | View/Open | |
| chapter 4.pdf | 118.84 kB | Adobe PDF | View/Open | |
| chapter 5.pdf | 154.01 kB | Adobe PDF | View/Open | |
| chapter 6.pdf | 20.48 kB | Adobe PDF | View/Open | |
| contents.pdf | 6.52 kB | Adobe PDF | View/Open | |
| declaration.pdf | 6.34 kB | Adobe PDF | View/Open | |
| list of tables.pdf | 17.65 kB | Adobe PDF | View/Open | |
| questionnaire.pdf | 29.54 kB | Adobe PDF | View/Open | |
| reference.pdf | 34.99 kB | Adobe PDF | View/Open | |
| title.pdf | 28.64 kB | Adobe PDF | View/Open |
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