1. Shodhganga@INFLIBNET
  2. Anna University
  3. Faculty of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/181111
Title: Empirical investigation of the hard and soft criteria of total quality service in ISO 9001 certified SMEs in Tamilnadu
Researcher: M, Aswini P
Guide(s): Kumar, N Senthil
Keywords: Empirical
Hard
Investigation
Quality
Soft
University: Anna University
Completed Date: 2017
Abstract: Abstract available
Pagination: xxv, 254p.
URI: http://hdl.handle.net/10603/181111
Appears in Departments:Faculty of Management Studies

Files in This Item:
File Description SizeFormat 
01_title page.pdfAttached File10.33 kBAdobe PDFView/Open
02_certificate.pdf112.03 kBAdobe PDFView/Open
03_abstract.pdf12.22 kBAdobe PDFView/Open
04_acknowledgement.pdf4.82 kBAdobe PDFView/Open
05_table of content.pdf47.78 kBAdobe PDFView/Open
06_list of abbreviation.pdf6.16 kBAdobe PDFView/Open
07_chapter 1.pdf3.45 MBAdobe PDFView/Open
08_chapter 2.pdf4.64 MBAdobe PDFView/Open
09_chapter 3.pdf7.59 MBAdobe PDFView/Open
10_chapter 4.pdf929.96 kBAdobe PDFView/Open
11_chapter 5.pdf11.73 MBAdobe PDFView/Open
12_findings suggestions implications conclusion and limitations.pdf2.28 MBAdobe PDFView/Open
13_appendix 1.pdf1.03 MBAdobe PDFView/Open
14_appendix 2.pdf744.38 kBAdobe PDFView/Open
15_appendix 3.pdf303.78 kBAdobe PDFView/Open
16_appendix 4.pdf1.34 MBAdobe PDFView/Open
17_references.pdf3.53 MBAdobe PDFView/Open
18_list of publication.pdf176.7 kBAdobe PDFView/Open
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