Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/180592
| Title: | A STUDY ON THE ANTECEDENTS OF SERVICE RECOVERY SATISFACTION AND BEHAVIORAL INTENTION WITH REFERENCE TO CUSTOMERS OF CO OPERATIVE BANKS AT CHENNAI |
| Researcher: | Valli G |
| Guide(s): | M.Dhanusu |
| University: | University of Madras |
| Completed Date: | |
| Abstract: | newlineA STUDY ON THE ANTECEDENTS OF SERVICE RECOVERY newlineSATISFACTION AND BEHAVIORAL INTENTION WITH REFERENCE TO newlineCUSTOMERS OF CO-OPERATIVE BANKS AT CHENNAI |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/180592 |
| Appears in Departments: | Department of Commerce |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| acknowledgement.pdf | Attached File | 112.66 kB | Adobe PDF | View/Open |
| bibliography.pdf | 121.19 kB | Adobe PDF | View/Open | |
| certificate.pdf | 108.36 kB | Adobe PDF | View/Open | |
| chapter 1.pdf | 198.79 kB | Adobe PDF | View/Open | |
| chapter 2.pdf | 372.6 kB | Adobe PDF | View/Open | |
| chapter 3.pdf | 225.58 kB | Adobe PDF | View/Open | |
| chapter 4.pdf | 1.39 MB | Adobe PDF | View/Open | |
| chapter 5.pdf | 57.11 kB | Adobe PDF | View/Open | |
| contents.pdf | 41.32 kB | Adobe PDF | View/Open | |
| declaration.pdf | 186.22 kB | Adobe PDF | View/Open | |
| list of figures.pdf | 31.65 kB | Adobe PDF | View/Open | |
| list of tables.pdf | 120.95 kB | Adobe PDF | View/Open | |
| questionnaire.pdf | 59.62 kB | Adobe PDF | View/Open | |
| title.pdf | 38.95 kB | Adobe PDF | View/Open |
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