Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/17704
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | en_US |
| dc.date.accessioned | 2014-04-15T05:57:52Z | - |
| dc.date.available | 2014-04-15T05:57:52Z | - |
| dc.date.issued | 2014-04-15 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/17704 | - |
| dc.description.abstract | None | en_US |
| dc.format.extent | 251p. | en_US |
| dc.language | English | en_US |
| dc.relation | 105 | en_US |
| dc.rights | university | en_US |
| dc.title | A comparative study on the customer satisfaction in private sector and public sector banks with reference to Chennai city | en_US |
| dc.creator.researcher | Mary Sujatha S | en_US |
| dc.subject.keyword | Commerce | en_US |
| dc.subject.keyword | Customer satisfaction | en_US |
| dc.subject.keyword | Public sector banks | en_US |
| dc.description.note | Appendix p. 212-217, References p. 218-228, Annexure p. 229-251 | en_US |
| dc.contributor.guide | Sakthivel Murugan M | en_US |
| dc.publisher.place | Kodaikanal | en_US |
| dc.publisher.university | Mother Teresa Womens University | en_US |
| dc.publisher.institution | Department of Commerce | en_US |
| dc.date.registered | 03/01/2007 | en_US |
| dc.date.completed | 21/01/2014 | en_US |
| dc.date.awarded | 28/01/2014 | en_US |
| dc.format.dimensions | A4 | en_US |
| dc.format.accompanyingmaterial | None | en_US |
| dc.source.university | University | en_US |
| dc.type.degree | Ph.D. | en_US |
| Appears in Departments: | Department of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 21.17 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 2.51 MB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 2.4 MB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 7.72 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 11.46 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 19.51 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 7.66 kB | Adobe PDF | View/Open | |
| 08_abbreviations.pdf | 6.54 kB | Adobe PDF | View/Open | |
| 09_chapter 1.pdf | 75.8 kB | Adobe PDF | View/Open | |
| 10_chapter 2.pdf | 98.93 kB | Adobe PDF | View/Open | |
| 11_chapter 3.pdf | 259.04 kB | Adobe PDF | View/Open | |
| 12_chapter 4.pdf | 203.62 kB | Adobe PDF | View/Open | |
| 13_chapter 5.pdf | 480.39 kB | Adobe PDF | View/Open | |
| 14_chapter 6.pdf | 59.06 kB | Adobe PDF | View/Open | |
| 15_conclusion.pdf | 12.52 kB | Adobe PDF | View/Open | |
| 16_bibliography.pdf | 53.84 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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