1. Shodhganga@INFLIBNET
  2. Guru Nanak Dev University
  3. Departmenent of Commerce and Business Management
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/169250
Title: ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT e CRM IN THE BANKING INDUSTRY IN INDIA
Researcher: Baljit Kaur
Guide(s): Jasveen Kaur
Keywords: ELECTRONIC CUSTOMER RELATIONSHIP
MANAGEMENT
BANKING INDUSTRY
India
University: Guru Nanak Dev University
Completed Date: 22/08/2016
Abstract: newline No
Pagination: 150+v.p.
URI: http://hdl.handle.net/10603/169250
Appears in Departments:Departmenent of Commerce and Business Management

Files in This Item:
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01_title.pdfAttached File47.1 kBAdobe PDFView/Open
02_certificate & declaration.pdf42.46 kBAdobe PDFView/Open
03_acknowledgement.pdf8.3 kBAdobe PDFView/Open
04_contents.pdf75.33 kBAdobe PDFView/Open
05_list of table 20.pdf97.83 kBAdobe PDFView/Open
06_list of figure 20.pdf50.56 kBAdobe PDFView/Open
07_list of abbreviations 20.pdf6.06 kBAdobe PDFView/Open
08_chapter 1.pdf167.17 kBAdobe PDFView/Open
09_chapter 2.pdf439.03 kBAdobe PDFView/Open
10_chapter-3.pdf228.4 kBAdobe PDFView/Open
11_chapter 4.pdf1.12 MBAdobe PDFView/Open
12_chapter 5.pdf583.91 kBAdobe PDFView/Open
13_chapter-6.pdf199.85 kBAdobe PDFView/Open
14_bibliography.pdf245.11 kBAdobe PDFView/Open
15_annexure 1.pdf233.12 kBAdobe PDFView/Open
16_annexure 2.pdf200.57 kBAdobe PDFView/Open
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