1. Shodhganga@INFLIBNET
  2. V. B. S. Purvanchal University
  3. Department of Commerce
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/168053
Title: A study of customer relationship management in banking industry
Researcher: Rai, Alok Kumar
Guide(s): Rathore, G S
Keywords: Banking
Customer
Framework
Industry
Relationship
University: V. B. S. Purvanchal University
Completed Date: 2003
Abstract: Abstract not available
Pagination: x, 205p.
URI: http://hdl.handle.net/10603/168053
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title page.pdfAttached File23.79 kBAdobe PDFView/Open
02_certificate.pdf24.92 kBAdobe PDFView/Open
03_preface.pdf85.31 kBAdobe PDFView/Open
04_acknowledgement.pdf58.02 kBAdobe PDFView/Open
05_table of content.pdf48.74 kBAdobe PDFView/Open
06_chapter 1.pdf1.1 MBAdobe PDFView/Open
07_chapter 2.pdf194.95 kBAdobe PDFView/Open
08_chapter 3.pdf796.45 kBAdobe PDFView/Open
09_chapter 4.pdf1.42 MBAdobe PDFView/Open
10_chapter 5.pdf1.42 MBAdobe PDFView/Open
11_chapter 6.pdf1.36 MBAdobe PDFView/Open
12_chapter 7.pdf580.16 kBAdobe PDFView/Open
13_conclusion.pdf715.18 kBAdobe PDFView/Open
14_annexure.pdf79.82 kBAdobe PDFView/Open
15_bibliography.pdf503.74 kBAdobe PDFView/Open
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