Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/168053
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | |
| dc.date.accessioned | 2017-08-18T08:14:27Z | - |
| dc.date.available | 2017-08-18T08:14:27Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/168053 | - |
| dc.description.abstract | Abstract not available | |
| dc.format.extent | x, 205p. | |
| dc.language | English US | |
| dc.relation | i-xviii | |
| dc.rights | university | |
| dc.title | A study of customer relationship management in banking industry | |
| dc.title.alternative | ||
| dc.creator.researcher | Rai, Alok Kumar | |
| dc.subject.keyword | Banking | |
| dc.subject.keyword | Customer | |
| dc.subject.keyword | Framework | |
| dc.subject.keyword | Industry | |
| dc.subject.keyword | Relationship | |
| dc.description.note | Data not available | |
| dc.contributor.guide | Rathore, G S | |
| dc.publisher.place | Jaunpur | |
| dc.publisher.university | V. B. S. Purvanchal University | |
| dc.publisher.institution | Department of Commerce | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2003 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | 31cm. | |
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 23.79 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 24.92 kB | Adobe PDF | View/Open | |
| 03_preface.pdf | 85.31 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 58.02 kB | Adobe PDF | View/Open | |
| 05_table of content.pdf | 48.74 kB | Adobe PDF | View/Open | |
| 06_chapter 1.pdf | 1.1 MB | Adobe PDF | View/Open | |
| 07_chapter 2.pdf | 194.95 kB | Adobe PDF | View/Open | |
| 08_chapter 3.pdf | 796.45 kB | Adobe PDF | View/Open | |
| 09_chapter 4.pdf | 1.42 MB | Adobe PDF | View/Open | |
| 10_chapter 5.pdf | 1.42 MB | Adobe PDF | View/Open | |
| 11_chapter 6.pdf | 1.36 MB | Adobe PDF | View/Open | |
| 12_chapter 7.pdf | 580.16 kB | Adobe PDF | View/Open | |
| 13_conclusion.pdf | 715.18 kB | Adobe PDF | View/Open | |
| 14_annexure.pdf | 79.82 kB | Adobe PDF | View/Open | |
| 15_bibliography.pdf | 503.74 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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