Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/167170
Title: Total quality management for services A study with special reference to higher educational services in India
Researcher: Ali, Murad
Guide(s): Tripathi, S K
Keywords: Educational
Interpretation
Management
Quality
Socio-cultural
University: V. B. S. Purvanchal University
Completed Date: 2005
Abstract: Abstract not available
Pagination: vii, 230p.
URI: http://hdl.handle.net/10603/167170
Appears in Departments:Department of Business Management

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01_title page.pdfAttached File31.11 kBAdobe PDFView/Open
02_certificate.pdf15.41 kBAdobe PDFView/Open
03_declaration.pdf22.5 kBAdobe PDFView/Open
04_table of content.pdf22.41 kBAdobe PDFView/Open
05_acknowledgement.pdf34.28 kBAdobe PDFView/Open
06_preface.pdf99.42 kBAdobe PDFView/Open
07_chapter 1.pdf2.01 MBAdobe PDFView/Open
08_chapter 2.pdf121.62 kBAdobe PDFView/Open
09_chapter 3.pdf5.09 MBAdobe PDFView/Open
10_chapter 4.pdf377.35 kBAdobe PDFView/Open
11_chapter 5.pdf426.12 kBAdobe PDFView/Open
12_chapter 6.pdf263.26 kBAdobe PDFView/Open
13_chapter 7.pdf367.48 kBAdobe PDFView/Open
14_conclusion.pdf474.1 kBAdobe PDFView/Open
15_bibliography.pdf133.13 kBAdobe PDFView/Open
16_questionnaires.pdf270.05 kBAdobe PDFView/Open
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