1. Shodhganga@INFLIBNET
  2. Karunya University
  3. Department of Management
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/166265
Title: Customer Perceptions towards Service Quality of Retail Banks in the Wake of Post Liberalisation Era with Reference to Ernakulam District
Researcher: Ameena Babu. V
Guide(s): Amudha. R
Keywords: Customer Perceptions
University: Karunya University
Completed Date: 2017
Abstract: newline
Pagination: 269 pages
URI: http://hdl.handle.net/10603/166265
Appears in Departments:Department of Management

Files in This Item:
File Description SizeFormat 
01. first page.pdfAttached File104.64 kBAdobe PDFView/Open
02. declaration.pdf183.68 kBAdobe PDFView/Open
03. bonafide certificate.pdf101.44 kBAdobe PDFView/Open
04. abstract.pdf203.99 kBAdobe PDFView/Open
05. acknowledgement.pdf138.55 kBAdobe PDFView/Open
06. table of contents.pdf297.19 kBAdobe PDFView/Open
07. list of tables.pdf213.94 kBAdobe PDFView/Open
08. list of figures.pdf140.66 kBAdobe PDFView/Open
09. list of symbols and abbreviations.pdf206.23 kBAdobe PDFView/Open
10. chapter - i.pdf1.01 MBAdobe PDFView/Open
11. chapter - ii.pdf445.37 kBAdobe PDFView/Open
12. chapter - iii.pdf838.63 kBAdobe PDFView/Open
13. chapter - iv.pdf6.97 MBAdobe PDFView/Open
14. chapter - v.pdf533.85 kBAdobe PDFView/Open
15. appendices.pdf2.45 MBAdobe PDFView/Open
16. references.pdf606.26 kBAdobe PDFView/Open
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