Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/155102
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | |
| dc.date.accessioned | 2017-06-14T05:54:33Z | - |
| dc.date.available | 2017-06-14T05:54:33Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/155102 | - |
| dc.description.abstract | newline NO | |
| dc.format.extent | 198+vi | |
| dc.language | English | |
| dc.relation | No | |
| dc.rights | university | |
| dc.title | IMPACT OF CUSTOMER ORIENTATION OF EMPLOYEES ON CUSTOMER SATISFACTION IN BANKS | |
| dc.title.alternative | NO | |
| dc.creator.researcher | Gandhi, Shelly | |
| dc.subject.keyword | EMPLOYEES | |
| dc.subject.keyword | CUSTOMER ORIENTATION | |
| dc.description.note | Summary: 153-165, References: 166-198, Other: i-vi | |
| dc.contributor.guide | Kang, Lakhwinder Singh | |
| dc.publisher.place | Amritsar | |
| dc.publisher.university | Guru Nanak Dev University | |
| dc.publisher.institution | Departmenent of Commerce and Business Management | |
| dc.date.registered | 06/10/2009 | |
| dc.date.completed | 05/10/2015 | |
| dc.date.awarded | 08/03/2016 | |
| dc.format.dimensions | 28cm. | |
| dc.format.accompanyingmaterial | CD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Departmenent of Commerce and Business Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 00_title.pdf | Attached File | 5.01 kB | Adobe PDF | View/Open |
| 01_certificate & declaration.pdf | 201.82 kB | Adobe PDF | View/Open | |
| 02_acknowledgements.pdf | 135.09 kB | Adobe PDF | View/Open | |
| 03_list of tables and figures.pdf | 173.82 kB | Adobe PDF | View/Open | |
| 04_contents.pdf | 70.72 kB | Adobe PDF | View/Open | |
| 05_chapter - 1.pdf | 229.17 kB | Adobe PDF | View/Open | |
| 06_chapter 2.pdf | 272.91 kB | Adobe PDF | View/Open | |
| 07_chapter 3.pdf | 241.45 kB | Adobe PDF | View/Open | |
| 08_chapter 4.pdf | 444.87 kB | Adobe PDF | View/Open | |
| 09_chapter 5.pdf | 1.84 MB | Adobe PDF | View/Open | |
| 10_summary.pdf | 298.06 kB | Adobe PDF | View/Open | |
| 11_bibliography.pdf | 514.65 kB | Adobe PDF | View/Open | |
| 12_questionnaire.pdf | 305.16 kB | Adobe PDF | View/Open | |
| 13_abbreviations.pdf | 93.77 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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