Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/155102
| Title: | IMPACT OF CUSTOMER ORIENTATION OF EMPLOYEES ON CUSTOMER SATISFACTION IN BANKS |
| Researcher: | Gandhi, Shelly |
| Guide(s): | Kang, Lakhwinder Singh |
| Keywords: | EMPLOYEES CUSTOMER ORIENTATION |
| University: | Guru Nanak Dev University |
| Completed Date: | 05/10/2015 |
| Abstract: | newline NO |
| Pagination: | 198+vi |
| URI: | http://hdl.handle.net/10603/155102 |
| Appears in Departments: | Departmenent of Commerce and Business Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 00_title.pdf | Attached File | 5.01 kB | Adobe PDF | View/Open |
| 01_certificate & declaration.pdf | 201.82 kB | Adobe PDF | View/Open | |
| 02_acknowledgements.pdf | 135.09 kB | Adobe PDF | View/Open | |
| 03_list of tables and figures.pdf | 173.82 kB | Adobe PDF | View/Open | |
| 04_contents.pdf | 70.72 kB | Adobe PDF | View/Open | |
| 05_chapter - 1.pdf | 229.17 kB | Adobe PDF | View/Open | |
| 06_chapter 2.pdf | 272.91 kB | Adobe PDF | View/Open | |
| 07_chapter 3.pdf | 241.45 kB | Adobe PDF | View/Open | |
| 08_chapter 4.pdf | 444.87 kB | Adobe PDF | View/Open | |
| 09_chapter 5.pdf | 1.84 MB | Adobe PDF | View/Open | |
| 10_summary.pdf | 298.06 kB | Adobe PDF | View/Open | |
| 11_bibliography.pdf | 514.65 kB | Adobe PDF | View/Open | |
| 12_questionnaire.pdf | 305.16 kB | Adobe PDF | View/Open | |
| 13_abbreviations.pdf | 93.77 kB | Adobe PDF | View/Open |
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