1. Shodhganga@INFLIBNET
  2. Savitribai Phule Pune University
  3. Institute of Management Research and Technology
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/151458
Title: An analytical study of the customer satisfaction levels with respect to the CRM techniques used within the banking and insurance sectors of Nashik district _Maharashtra_
Researcher: Datta, Swapna
Guide(s): Rayate, B B
Keywords: Relationship
Management
Satisfaction
Insurance
Reliability
Statistical
University: Savitribai Phule Pune University
Completed Date: 2012
Abstract: Abstract available newline newline
Pagination: xvii, 408p., bbb
URI: http://hdl.handle.net/10603/151458
Appears in Departments:Institute of Management Research and Technology

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/01_title.pdfAttached File22.65 kBAdobe PDFView/Open
01_title.pdf22.65 kBAdobe PDFView/Open
02_contents.pdf52.23 kBAdobe PDFView/Open
03_list of tables.pdf48.63 kBAdobe PDFView/Open
04_list of figures.pdf54.5 kBAdobe PDFView/Open
05_list of appendices.pdf20.47 kBAdobe PDFView/Open
06_abbreviations.pdf184.91 kBAdobe PDFView/Open
07_acknowledgement.pdf32.82 kBAdobe PDFView/Open
08_declaration.pdf24.49 kBAdobe PDFView/Open
09_certificate.pdf28.98 kBAdobe PDFView/Open
10_abstract.pdf55.39 kBAdobe PDFView/Open
11_chapter 1.pdf290.88 kBAdobe PDFView/Open
12_chapter 2.pdf16.31 MBAdobe PDFView/Open
13_chapter 3.pdf4.42 MBAdobe PDFView/Open
14_chapter 4.pdf8.51 MBAdobe PDFView/Open
15_chapter 5.pdf816.13 kBAdobe PDFView/Open
16_chapter 6.pdf11.41 MBAdobe PDFView/Open
17_chapter 7.pdf4.41 MBAdobe PDFView/Open
18_references.pdf583.97 kBAdobe PDFView/Open
19_appendices.pdf4.75 MBAdobe PDFView/Open
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