1. Shodhganga@INFLIBNET
  2. Savitribai Phule Pune University
  3. Department of Commerce
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/150623
Title: A study of the drivers of satisfaction and their impact on customers loyalty for mobile service providers in Pune City
Researcher: Tannu, Ganesh Madhukar
Guide(s): Khedkar, E B
Keywords: Reliability
Validity
Telephone
Gender
ANOVA
University: Savitribai Phule Pune University
Completed Date: 2011
Abstract: Abstract available newline newline
Pagination: xxix, 303p.
URI: http://hdl.handle.net/10603/150623
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
/01_title.pdfAttached File29.2 kBAdobe PDFView/Open
01_title.pdf29.2 kBAdobe PDFView/Open
02_declaration.pdf102.57 kBAdobe PDFView/Open
03_certificate.pdf35.83 kBAdobe PDFView/Open
/04_acknowledgement.pdf34.1 kBAdobe PDFView/Open
04_acknowledgement.pdf34.1 kBAdobe PDFView/Open
/05_abstract.pdf528.18 kBAdobe PDFView/Open
05_abstract.pdf528.18 kBAdobe PDFView/Open
/06_contents.pdf237.64 kBAdobe PDFView/Open
06_contents.pdf237.64 kBAdobe PDFView/Open
07_list of tables.pdf127.33 kBAdobe PDFView/Open
08_list of figures.pdf102.14 kBAdobe PDFView/Open
09_chapter 1.pdf2 MBAdobe PDFView/Open
10_chapter 2.pdf2.83 MBAdobe PDFView/Open
11_chapter 3.pdf1.81 MBAdobe PDFView/Open
12_chapter 4.pdf1.6 MBAdobe PDFView/Open
13_chapter 5.pdf6.52 MBAdobe PDFView/Open
14_chapter 6.pdf778.51 kBAdobe PDFView/Open
15_chapter 7.pdf278.01 kBAdobe PDFView/Open
16_references.pdf461.08 kBAdobe PDFView/Open
17_annexure.pdf176.5 kBAdobe PDFView/Open
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