1. Shodhganga@INFLIBNET
  2. Savitribai Phule Pune University
  3. Department of Management Science
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/150238
Title: A study of responsiveness of selected public utility services to consumers in and around Pune
Researcher: Nambiar, Vijayalakshmi
Guide(s): Bapat , S G
Keywords: Service quality
SWOT
Consumers
Qualification
Sincerity
Motivation
University: Savitribai Phule Pune University
Completed Date: 1998
Abstract: Abstract available newline newline
Pagination: 287p.
URI: http://hdl.handle.net/10603/150238
Appears in Departments:Department of Management Science

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/01_title.pdfAttached File205.88 kBAdobe PDFView/Open
01_title.pdf205.88 kBAdobe PDFView/Open
/02_certificate.pdf16.54 kBAdobe PDFView/Open
02_certificate.pdf16.54 kBAdobe PDFView/Open
03_acknowledgement.pdf27.53 kBAdobe PDFView/Open
04_contents.pdf44.09 kBAdobe PDFView/Open
/05_abstract.pdf249.73 kBAdobe PDFView/Open
05_abstract.pdf249.73 kBAdobe PDFView/Open
06_preface.pdf63.83 kBAdobe PDFView/Open
/07_chapter 1.pdf1.2 MBAdobe PDFView/Open
07_chapter 1.pdf1.2 MBAdobe PDFView/Open
/08_chapter 2.pdf2.39 MBAdobe PDFView/Open
08_chapter 2.pdf2.39 MBAdobe PDFView/Open
/09_chapter 3.pdf544.84 kBAdobe PDFView/Open
09_chapter 3.pdf544.84 kBAdobe PDFView/Open
/10_chapter 4.pdf2.21 MBAdobe PDFView/Open
10_chapter 4.pdf2.21 MBAdobe PDFView/Open
11_chapter 5.pdf570 kBAdobe PDFView/Open
12_chapter 6.pdf18.57 MBAdobe PDFView/Open
13_chapter 7.pdf393.43 kBAdobe PDFView/Open
14_chapter 8.pdf195.63 kBAdobe PDFView/Open
15_annexures.pdf1.09 MBAdobe PDFView/Open
16_bibliography.pdf100.49 kBAdobe PDFView/Open
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