Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/147278
Title: | Effect of service quality on customer satisfaction_a study of selected retail stores in unorganized sector |
Researcher: | Bhargava, Swati |
Guide(s): | Pareek, Ashish |
Keywords: | customer satisfaction retail store service quality unorganized sector |
University: | Maharshi Dayanand Saraswati University |
Completed Date: | 2015 |
Abstract: | newline |
Pagination: | |
URI: | http://hdl.handle.net/10603/147278 |
Appears in Departments: | Department of Management Studies |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
10_chapter 2.pdf | Attached File | 591.52 kB | Adobe PDF | View/Open |
11_chapter 3.pdf | 466.35 kB | Adobe PDF | View/Open | |
12_chapter 4.pdf | 297.23 kB | Adobe PDF | View/Open | |
13_chapter 5.pdf | 7.11 MB | Adobe PDF | View/Open | |
14_chapter 6.pdf | 725.51 kB | Adobe PDF | View/Open | |
15_bibliography.pdf | 311.9 kB | Adobe PDF | View/Open | |
16_questionnaire 1 english.pdf | 340.37 kB | Adobe PDF | View/Open | |
17_questionnaire 1 hindi.pdf | 443.18 kB | Adobe PDF | View/Open | |
18_questionnaire 2 english.pdf | 161.99 kB | Adobe PDF | View/Open | |
19_questionnaire 2 hindi.pdf | 305.99 kB | Adobe PDF | View/Open | |
1_cover page.pdf | 128.66 kB | Adobe PDF | View/Open | |
2_certificate.pdf | 77.3 kB | Adobe PDF | View/Open | |
3_preface.pdf | 125.07 kB | Adobe PDF | View/Open | |
5_table of contents.pdf | 201.11 kB | Adobe PDF | View/Open | |
9_chapter 1.pdf | 699.88 kB | Adobe PDF | View/Open |
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