Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/147278
| Title: | Effect of service quality on customer satisfaction_a study of selected retail stores in unorganized sector |
| Researcher: | Bhargava, Swati |
| Guide(s): | Pareek, Ashish |
| Keywords: | customer satisfaction retail store service quality unorganized sector |
| University: | Maharshi Dayanand Saraswati University |
| Completed Date: | 2015 |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/147278 |
| Appears in Departments: | Department of Management Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 10_chapter 2.pdf | Attached File | 591.52 kB | Adobe PDF | View/Open |
| 11_chapter 3.pdf | 466.35 kB | Adobe PDF | View/Open | |
| 12_chapter 4.pdf | 297.23 kB | Adobe PDF | View/Open | |
| 13_chapter 5.pdf | 7.11 MB | Adobe PDF | View/Open | |
| 14_chapter 6.pdf | 725.51 kB | Adobe PDF | View/Open | |
| 15_bibliography.pdf | 311.9 kB | Adobe PDF | View/Open | |
| 16_questionnaire 1 english.pdf | 340.37 kB | Adobe PDF | View/Open | |
| 17_questionnaire 1 hindi.pdf | 443.18 kB | Adobe PDF | View/Open | |
| 18_questionnaire 2 english.pdf | 161.99 kB | Adobe PDF | View/Open | |
| 19_questionnaire 2 hindi.pdf | 305.99 kB | Adobe PDF | View/Open | |
| 1_cover page.pdf | 128.66 kB | Adobe PDF | View/Open | |
| 2_certificate.pdf | 77.3 kB | Adobe PDF | View/Open | |
| 3_preface.pdf | 125.07 kB | Adobe PDF | View/Open | |
| 5_table of contents.pdf | 201.11 kB | Adobe PDF | View/Open | |
| 9_chapter 1.pdf | 699.88 kB | Adobe PDF | View/Open |
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