Health seeking behaviour and efficiency status of providers in the Dooars of Jalpaiguri district

Abstract

ABSTRACT Introduction: The literature on healthcare is not only confined to the qualities of healthcare use, but also extends to the quality of service provided by them. Performance of the health sector is a very important indicator of human development index of a society. Productivity factor of a society is severely affected by the poor health condition. For development a healthy population with productive workforce is the minimum precondition. World Health Organisation (WHO) emphasised in the year 2000 that each country will provide better health care with some fair financial distribution. The publicly provided health facilities have some common features likehigher-tier hospitals or health units overloaded with patients, whereas the basic levels are underutilized. Hence it is an important and significant task for the stakeholders to consider the efficient side as well as the inefficient side of the health support function of the publicly provided institution.