Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/136270
Title: Measuring retail service quality and determining its relationship to customer satisfaction in womens retail apparel
Researcher: Selvalakshmi, M
Guide(s): Ravichandran, K
Keywords: Customer satisfaction
Quality of retail service
Retail service
Womens retail apparel
University: Madurai Kamraj University
Completed Date: 2012
Abstract: 
Pagination: 215p.
URI: http://hdl.handle.net/10603/136270
Appears in Departments:Department of Management Studies

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01-title.pdfAttached File44.22 kBAdobe PDFView/Open
02-declaration.pdf8.02 kBAdobe PDFView/Open
03-acknowledgement.pdf7.26 kBAdobe PDFView/Open
04-summary.pdf9.4 kBAdobe PDFView/Open
05-contents.pdf9.55 kBAdobe PDFView/Open
06-tables.pdf13.58 kBAdobe PDFView/Open
07-charts.pdf7.7 kBAdobe PDFView/Open
08-diagrams.pdf6.66 kBAdobe PDFView/Open
09-chapter 1.pdf494.17 kBAdobe PDFView/Open
10-chapter 2.pdf390.67 kBAdobe PDFView/Open
11-chapter 3.pdf603.01 kBAdobe PDFView/Open
12-chapter 4.pdf666.28 kBAdobe PDFView/Open
13-chapter 5.pdf831 kBAdobe PDFView/Open
14-chapter 6.pdf323.79 kBAdobe PDFView/Open
15-appnedices.pdf452.05 kBAdobe PDFView/Open
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