Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/13557
Title: Customer perception and satisfaction in organised retail sector in India
Researcher: Bansal, Gautam
Guide(s): Singh, Amar Inder
Keywords: Customer Care
Organized
Unorganized
Perception
Customer
Satisfaction
Store Layout
Compulsive Antecedents
Retail
FDI
Upload Date: 3-Dec-2013
University: Punjabi University
Completed Date: 2012
Pagination: ix, 234p.
URI: http://hdl.handle.net/10603/13557
Appears in Departments:Department of Management Studies

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01_title.pdfAttached File78.49 kBAdobe PDFView/Open
02_certificate.pdf64.21 kBAdobe PDFView/Open
03_declaration.pdf11.86 kBAdobe PDFView/Open
04_acknowledgements.pdf84.09 kBAdobe PDFView/Open
05_table of contents.pdf174.38 kBAdobe PDFView/Open
06_list of tables.pdf232.23 kBAdobe PDFView/Open
07_list of figrures.pdf18.93 kBAdobe PDFView/Open
08_list of abbreviations.pdf92.83 kBAdobe PDFView/Open
09_chapter 1.pdf474.18 kBAdobe PDFView/Open
10_chapter 2.pdf523.33 kBAdobe PDFView/Open
11_chapter 3.pdf3.29 MBAdobe PDFView/Open
12_chapter 4.pdf2.48 MBAdobe PDFView/Open
13_chapter 5.pdf221.02 kBAdobe PDFView/Open
14_bibliography.pdf625.62 kBAdobe PDFView/Open
15_abstract.pdf86.12 kBAdobe PDFView/Open
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