Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/13556
| Title: | Service quality analysis and complaint redressal system of telecom sector |
| Researcher: | Tandon, Manvinder Singh |
| Guide(s): | Singla, B B |
| Keywords: | Management Service quality telecom sector Complaint Redresssal |
| Upload Date: | 3-Dec-2013 |
| University: | Punjabi University |
| Completed Date: | 2012 |
| Abstract: | None |
| Pagination: | v, 214p. |
| URI: | http://hdl.handle.net/10603/13556 |
| Appears in Departments: | Department of Management Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 23.18 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 29.41 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 31.29 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 38.28 kB | Adobe PDF | View/Open | |
| 05_table of contents.pdf | 29.63 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 34.57 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 27.45 kB | Adobe PDF | View/Open | |
| 08_list of abbreviations.pdf | 29.09 kB | Adobe PDF | View/Open | |
| 09_chapter 1.pdf | 575.35 kB | Adobe PDF | View/Open | |
| 10_chapter 2.pdf | 289.82 kB | Adobe PDF | View/Open | |
| 11_chapter 2.pdf | 623.49 kB | Adobe PDF | View/Open | |
| 12_chapter 4.pdf | 979.06 kB | Adobe PDF | View/Open | |
| 13_chapter 5.pdf | 84.28 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 166.44 kB | Adobe PDF | View/Open | |
| 15_annexture.pdf | 506.47 kB | Adobe PDF | View/Open |
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