Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/134630
| Title: | Measuring service of Indian departmental post offices An application of SERVQUAL tool |
| Researcher: | Vennam, Upender |
| Guide(s): | Rama Prasad M V |
| Keywords: | Post Office services Service quality SERVQUAL tool |
| University: | GITAM University |
| Completed Date: | 2013 |
| Abstract: | None |
| Pagination: | 266 p. |
| URI: | http://hdl.handle.net/10603/134630 |
| Appears in Departments: | Department of Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 1.32 MB | Adobe PDF | View/Open |
| 02_certificate.pdf | 1.33 MB | Adobe PDF | View/Open | |
| 03_acknowledgement.pdf | 1.34 MB | Adobe PDF | View/Open | |
| 04_contents.pdf | 1.42 MB | Adobe PDF | View/Open | |
| 05_list of tables fig.pdf | 1.4 MB | Adobe PDF | View/Open | |
| 06_chapter 1.pdf | 1.46 MB | Adobe PDF | View/Open | |
| 07_chapter 2.pdf | 1.36 MB | Adobe PDF | View/Open | |
| 08_chapter 3.pdf | 1.47 MB | Adobe PDF | View/Open | |
| 09_chapter 4.pdf | 2.48 MB | Adobe PDF | View/Open | |
| 10_chapter 5.pdf | 1.72 MB | Adobe PDF | View/Open | |
| 11_appendices.pdf | 3.17 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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