1. Shodhganga@INFLIBNET
  2. Manonmaniam Sundaranar University
  3. Department of Commerce
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/133961
Title: Service quality of the commercial banks in Thanjavur District
Researcher: Tamilmathi, T
Guide(s): Natarajan, C
Keywords: Commercial banks, Concept of service quality, Importance of service quality in banking industry, Public sector bank, Private sector bank, Customer s satisfaction
University: Manonmaniam Sundaranar University
Completed Date: 2012
Abstract: Abstract not available newline newline
Pagination: viii, 277p.
URI: http://hdl.handle.net/10603/133961
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File274.78 kBAdobe PDFView/Open
02_certificate.pdf288.4 kBAdobe PDFView/Open
03_declaration.pdf33.85 kBAdobe PDFView/Open
04_acknowledgements.pdf73.38 kBAdobe PDFView/Open
05_contents.pdf25.61 kBAdobe PDFView/Open
06_list of tables.pdf146.33 kBAdobe PDFView/Open
07_list of abbreviations.pdf46.04 kBAdobe PDFView/Open
08_chapter 1.pdf754.79 kBAdobe PDFView/Open
09_chapter 2.pdf2.28 MBAdobe PDFView/Open
10_chapter 3.pdf1.55 MBAdobe PDFView/Open
11_chapter 4.pdf9.48 MBAdobe PDFView/Open
12_chapter 5.pdf777.75 kBAdobe PDFView/Open
13_bibliography.pdf491.91 kBAdobe PDFView/Open
14_questionnaire.pdf331.79 kBAdobe PDFView/Open
15_appendix.pdf30.12 kBAdobe PDFView/Open
Show full item record


Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).

Altmetric Badge: