Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/132740
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2017-01-31T04:41:14Z | - |
| dc.date.available | 2017-01-31T04:41:14Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/132740 | - |
| dc.description.abstract | newline | |
| dc.format.extent | 280p | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | A STUDY ON CUSTOMER SERVICE QUALITY OF PANDYAN GRAMA BANK IN SIVAGANGAI DISTRICT | |
| dc.title.alternative | ||
| dc.creator.researcher | B. JOHN WILSON | |
| dc.subject.keyword | BANKING SERVICES, PROFILE OF THE PANDYAN GRAMA BANK | |
| dc.subject.keyword | CUSTOMER SERVICE QUALITY | |
| dc.subject.keyword | PANDYAN GRAMA BANK | |
| dc.subject.keyword | SERVQUAL MODEL IN VARIOUS DIMENSIONS | |
| dc.subject.keyword | SIVAGANGAI DISTRICT | |
| dc.description.note | ||
| dc.contributor.guide | Dr. S. CHANDRAMOHAN | |
| dc.publisher.place | Karaikudi | |
| dc.publisher.university | Alagappa University | |
| dc.publisher.institution | Alagappa Institute of Management | |
| dc.date.registered | 15.04.2013 | |
| dc.date.completed | 15.04.2015 | |
| dc.date.awarded | 16.10.2015 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | DVD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Alagappa Institute of Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01-title.pdf | Attached File | 90.54 kB | Adobe PDF | View/Open |
| 02-certificate.pdf | 107.5 kB | Adobe PDF | View/Open | |
| 03-declaration.pdf | 115.6 kB | Adobe PDF | View/Open | |
| 04-acknowledgement.pdf | 133.46 kB | Adobe PDF | View/Open | |
| 05-contents.pdf | 67.42 kB | Adobe PDF | View/Open | |
| 06-list of tables.pdf | 145.06 kB | Adobe PDF | View/Open | |
| 07-list of charts.pdf | 81.47 kB | Adobe PDF | View/Open | |
| 08-chapter1.pdf | 710.29 kB | Adobe PDF | View/Open | |
| 09-chapter2.pdf | 775.65 kB | Adobe PDF | View/Open | |
| 10-chapter3.pdf | 817.17 kB | Adobe PDF | View/Open | |
| 11-chapter4.pdf | 5.18 MB | Adobe PDF | View/Open | |
| 12-chapter5.pdf | 1.27 MB | Adobe PDF | View/Open | |
| 13-chapter6.pdf | 570.13 kB | Adobe PDF | View/Open | |
| 14-chapter7.pdf | 260.65 kB | Adobe PDF | View/Open | |
| 15-bibliography.pdf | 346.85 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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