Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/132615
| Title: | Customer service and satisfaction Role of information technology in Dakshin Haryana Bijli Vitran Nigam DHBVN |
| Researcher: | Mittal, Prem Parkash |
| Guide(s): | Dhunna, Mukesh |
| Keywords: | Customer Information Satisfaction Service Technology |
| University: | Maharshi Dayanand University |
| Completed Date: | 31/12/2009 |
| Abstract: | Abstract not available |
| Pagination: | vi, 377p. |
| URI: | http://hdl.handle.net/10603/132615 |
| Appears in Departments: | Department of Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 24.14 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 29.58 kB | Adobe PDF | View/Open | |
| 03_preface.pdf | 137.18 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 23.74 kB | Adobe PDF | View/Open | |
| 05_table of content.pdf | 14.06 kB | Adobe PDF | View/Open | |
| 06_chapter 1.pdf | 2.82 MB | Adobe PDF | View/Open | |
| 07_chapter 2.pdf | 3.19 MB | Adobe PDF | View/Open | |
| 08_chapter 3.pdf | 721.79 kB | Adobe PDF | View/Open | |
| 09_data analysis discussion and recommendations.pdf | 10.46 MB | Adobe PDF | View/Open | |
| 10_conclusive comments.pdf | 1.34 MB | Adobe PDF | View/Open | |
| 11_appendix.pdf | 1.11 MB | Adobe PDF | View/Open | |
| 12_selected bibliography.pdf | 1.83 MB | Adobe PDF | View/Open | |
| 13_summary.pdf | 1.09 MB | Adobe PDF | View/Open |
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