1. Shodhganga@INFLIBNET
  2. Maharshi Dayanand University
  3. Department of Management
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/132529
Title: The impact of service quality on customer loyalty A study in organised retail sector
Researcher: Samridhi, Samridhi
Guide(s): Kaushik, V K
Keywords: Demographic
Environment
Loyalty
Methodology
Quality
University: Maharshi Dayanand University
Completed Date: 31/12/2011
Abstract: Abstract available
Pagination: xiv, 382p.
URI: http://hdl.handle.net/10603/132529
Appears in Departments:Department of Management

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File Description SizeFormat 
01_title page.pdfAttached File17.75 kBAdobe PDFView/Open
02_certificate.pdf17.44 kBAdobe PDFView/Open
03_declaration.pdf22.94 kBAdobe PDFView/Open
04_dedication.pdf7.49 kBAdobe PDFView/Open
05_acknowledgement.pdf52.34 kBAdobe PDFView/Open
06_abstract.pdf40.69 kBAdobe PDFView/Open
07_table of content.pdf44.63 kBAdobe PDFView/Open
08_list of table.pdf129.15 kBAdobe PDFView/Open
09_list of exhibits.pdf77.86 kBAdobe PDFView/Open
10_chapter 1.pdf7.95 MBAdobe PDFView/Open
11_chapter 2.pdf2.96 MBAdobe PDFView/Open
12_chapter 3.pdf482.67 kBAdobe PDFView/Open
13_chapter 4.pdf3.56 MBAdobe PDFView/Open
14_conclusion and recommendations.pdf944.32 kBAdobe PDFView/Open
15_contribution of the study.pdf684.38 kBAdobe PDFView/Open
16_bibliography.pdf1.81 MBAdobe PDFView/Open
17_annexure.pdf11.03 kBAdobe PDFView/Open
18_appendix 1.pdf439.01 kBAdobe PDFView/Open
19_appendix 2.pdf405.97 kBAdobe PDFView/Open
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