Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/128113
Title: | A comparative study of service quality and customer satisfaction in insurance sector |
Researcher: | Tiwari, Jitender Kumar |
Guide(s): | Mahajan, Sadhana |
Keywords: | Comparative study, Service quality, Customer satisfaction, Insurance sector, LIC customers |
University: | Himachal Pradesh University |
Completed Date: | 2014 |
Abstract: | Abstract not available newline newline |
Pagination: | 249p. |
URI: | http://hdl.handle.net/10603/128113 |
Appears in Departments: | Institute of Management Studies |
Files in This Item:
File | Description | Size | Format | |
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01_tittle.pdf | Attached File | 315.1 kB | Adobe PDF | View/Open |
02_certificate.pdf | 325.9 kB | Adobe PDF | View/Open | |
03_acknowledgement.pdf | 54.23 kB | Adobe PDF | View/Open | |
04_preface.pdf | 102.37 kB | Adobe PDF | View/Open | |
05_contents.pdf | 518.99 kB | Adobe PDF | View/Open | |
06_list of tables.pdf | 366.03 kB | Adobe PDF | View/Open | |
07_list of figures.pdf | 28.83 kB | Adobe PDF | View/Open | |
08_chapter 1.pdf | 785.8 kB | Adobe PDF | View/Open | |
09_chapter 2.pdf | 1.85 MB | Adobe PDF | View/Open | |
10_chapter 3.pdf | 1.93 MB | Adobe PDF | View/Open | |
11_chapter 4.pdf | 443.11 kB | Adobe PDF | View/Open | |
12_chapter 5.pdf | 4.89 MB | Adobe PDF | View/Open | |
13_chapter 6.pdf | 1.76 MB | Adobe PDF | View/Open | |
14_chapter7.pdf | 897.34 kB | Adobe PDF | View/Open | |
15_bibliography.pdf | 758.24 kB | Adobe PDF | View/Open | |
16_annexure.pdf | 171.42 kB | Adobe PDF | View/Open |
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