Shodhganga : a reservoir of Indian theses @ INFLIBNET
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Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/128113
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management Studies | |
| dc.date.accessioned | 2017-01-25T11:57:39Z | - |
| dc.date.available | 2017-01-25T11:57:39Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/128113 | - |
| dc.description.abstract | Abstract not available newline newline | |
| dc.format.extent | 249p. | |
| dc.language | English | |
| dc.relation | No. of references 208 | |
| dc.rights | university | |
| dc.title | A comparative study of service quality and customer satisfaction in insurance sector | |
| dc.title.alternative | - | |
| dc.creator.researcher | Tiwari, Jitender Kumar | |
| dc.subject.keyword | Comparative study, Service quality, Customer satisfaction, Insurance sector, LIC customers | |
| dc.description.note | Bibliography p. 232-249 | |
| dc.contributor.guide | Mahajan, Sadhana | |
| dc.publisher.place | Shimla | |
| dc.publisher.university | Himachal Pradesh University | |
| dc.publisher.institution | Institute of Management Studies | |
| dc.date.registered | n.d. | |
| dc.date.completed | 2014 | |
| dc.date.awarded | n.d. | |
| dc.format.dimensions | - | |
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Institute of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_tittle.pdf | Attached File | 315.1 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 325.9 kB | Adobe PDF | View/Open | |
| 03_acknowledgement.pdf | 54.23 kB | Adobe PDF | View/Open | |
| 04_preface.pdf | 102.37 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 518.99 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 366.03 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 28.83 kB | Adobe PDF | View/Open | |
| 08_chapter 1.pdf | 785.8 kB | Adobe PDF | View/Open | |
| 09_chapter 2.pdf | 1.85 MB | Adobe PDF | View/Open | |
| 10_chapter 3.pdf | 1.93 MB | Adobe PDF | View/Open | |
| 11_chapter 4.pdf | 443.11 kB | Adobe PDF | View/Open | |
| 12_chapter 5.pdf | 4.89 MB | Adobe PDF | View/Open | |
| 13_chapter 6.pdf | 1.76 MB | Adobe PDF | View/Open | |
| 14_chapter7.pdf | 897.34 kB | Adobe PDF | View/Open | |
| 15_bibliography.pdf | 758.24 kB | Adobe PDF | View/Open | |
| 16_annexure.pdf | 171.42 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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