1. Shodhganga@INFLIBNET
  2. Himachal Pradesh University
  3. Institute of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/128107
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DC FieldValueLanguage
dc.coverage.spatialManagement
dc.date.accessioned2017-01-25T11:57:13Z-
dc.date.available2017-01-25T11:57:13Z-
dc.identifier.urihttp://hdl.handle.net/10603/128107-
dc.description.abstractAbstract not available newline newline
dc.format.extentxv, 278p.
dc.languageEnglish
dc.relationNo. of references 250
dc.rightsuniversity
dc.titleA study of customer complaint behaviour with special reference to banks
dc.title.alternative-
dc.creator.researcherRojhe, Kuldeep Chand
dc.subject.keywordBCSBI, Marital status, Priority customer, Transaction phase
dc.description.noteBibliography p. 252-271, Appendix p. 272-278
dc.contributor.guideNadda, Jagat Bhushan
dc.publisher.placeShimla
dc.publisher.universityHimachal Pradesh University
dc.publisher.institutionInstitute of Management Studies
dc.date.registeredn.d.
dc.date.completed2012
dc.date.awardedn.d.
dc.format.dimensions-
dc.format.accompanyingmaterialNone
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Institute of Management Studies

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/01_title.pdfAttached File25 kBAdobe PDFView/Open
01_title.pdf25 kBAdobe PDFView/Open
/02_certificate.pdf34.74 kBAdobe PDFView/Open
02_certificate.pdf34.74 kBAdobe PDFView/Open
/03_preface.pdf155.1 kBAdobe PDFView/Open
03_preface.pdf155.1 kBAdobe PDFView/Open
/04_acknowledgement.pdf83.41 kBAdobe PDFView/Open
04_acknowledgement.pdf83.41 kBAdobe PDFView/Open
/05_contents.pdf104.78 kBAdobe PDFView/Open
05_contents.pdf104.78 kBAdobe PDFView/Open
06_list of tables.pdf96.92 kBAdobe PDFView/Open
/07_list of abbreviations.pdf62.3 kBAdobe PDFView/Open
07_list of abbreviations.pdf62.3 kBAdobe PDFView/Open
/08_chapter 1.pdf1.2 MBAdobe PDFView/Open
08_chapter 1.pdf1.2 MBAdobe PDFView/Open
/09_chapter 2.pdf1.91 MBAdobe PDFView/Open
09_chapter 2.pdf1.91 MBAdobe PDFView/Open
/10_chapter 3.pdf2.63 MBAdobe PDFView/Open
10_chapter 3.pdf2.63 MBAdobe PDFView/Open
11_chapter 4.pdf555.35 kBAdobe PDFView/Open
12_chapter 5.pdf2.33 MBAdobe PDFView/Open
13_chapter 6.pdf1.48 MBAdobe PDFView/Open
14_chapter 7.pdf1.33 MBAdobe PDFView/Open
15_bibliography.pdf1.14 MBAdobe PDFView/Open
16_appendices.pdf292.44 kBAdobe PDFView/Open
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