Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/128107
Title: | A study of customer complaint behaviour with special reference to banks |
Researcher: | Rojhe, Kuldeep Chand |
Guide(s): | Nadda, Jagat Bhushan |
Keywords: | BCSBI, Marital status, Priority customer, Transaction phase |
University: | Himachal Pradesh University |
Completed Date: | 2012 |
Abstract: | Abstract not available newline newline |
Pagination: | xv, 278p. |
URI: | http://hdl.handle.net/10603/128107 |
Appears in Departments: | Institute of Management Studies |
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