Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/125910
Title: A study on expectations and perceptions of service quality with special reference to LIC and ICICI prudential in Madurai district
Researcher: Maria Pon Reka, D
Guide(s): Rao, U Surya
Keywords: Dynamism
Plethora
Spectrum
Tremendous
University: Madurai Kamraj University
Completed Date: 2009
Abstract: None
Pagination: 259p.
URI: http://hdl.handle.net/10603/125910
Appears in Departments:Department of Management Studies

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01_title.pdfAttached File110 kBAdobe PDFView/Open
02_certificate.pdf8.6 kBAdobe PDFView/Open
03_declaration.pdf8.42 kBAdobe PDFView/Open
04_acknowledgement.pdf11.8 kBAdobe PDFView/Open
05_contents.pdf5.7 kBAdobe PDFView/Open
06_list of tables figures.pdf18.57 kBAdobe PDFView/Open
07_chapter 1.pdf222.37 kBAdobe PDFView/Open
08_chapter 2.pdf184.48 kBAdobe PDFView/Open
09_chapter 3.pdf113.38 kBAdobe PDFView/Open
10_chapter 4.pdf463.63 kBAdobe PDFView/Open
11_chapter 5.pdf75.11 kBAdobe PDFView/Open
12_bibliography.pdf38.87 kBAdobe PDFView/Open
13_appendix.pdf149.1 kBAdobe PDFView/Open
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